Frequently asked questions

Why should I choose your company?

Nettoyeur de la Cité is a family owned and operated company that has been in the specialized cleaning business for 32 years. We offer personalized service according to your needs.

The success of our company rests on 2 principles: customer satisfaction and a job well-done!

To ensure the full satisfaction of our clients, we offer unparalleled customer service! No automated operators or call centers… just real people who listen to your needs.

Employees who are specialists in their fields, high-performance equipment and first-rate products all make us one of the most recommended companies in the area. That’s also why we’ve been named the 2015 Consumers’ Choice

Treat yourself to the best… call us now!


What kind of equipment do you use?

For cleaning your carpets and furniture, we use a truck mount for premium quality steam cleaning. The powerful steam jet ensures that your carpets and furniture receive the deep-cleaning they need, while superior suction strength ensures that they dry quickly, regardless of the type of material. All our trucks are equipped with their own water tank, as well as another tank for storing the used water.

For areas with restricted access or on upper floors, we have powerful, commercial-grade portable equipment.

For cleaning your HVAC ducts, we are one of the few companies in Quebec to use a Cube Truck. Our dust collectors can reach up to 15,000 CFM, ensuring impeccable work with no damage to your property!

With positive and negative flow, the nozzles enable us to blow or suction the dust, as needed, so no matter how your heating, ventilation and air conditioning ducts are configured, nothing gets away from us during the cleaning process.

We have equipment to respond to all your major housecleaning needs: telescopic poles for hard-to-reach high places; sweepers outfitted with HEPA filters for eliminating dust; powerful, biodegradable cleaning products; and experienced employees, ready to listen!


How often should HVAC ducts be cleaned?

It is generally recommended to clean your heating, ventilation and air conditioning ducts every 5 years. However, certain factors may necessitate more frequent cleaning:

  • Allergies or sensitivity to dust
  • The presence of pets in the home
  • An unusual amount of dust in the home
  • Construction or renovation projects
  • Natural disasters or water damage

Proper maintenance of your HVAC system will enable you to enjoy good air quality in your home. You will also maximize the life of your system.

Well-cleaned air ducts… A matter of health!

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